It's Austerity Britain 2011 and times are hard and getting harder. With star salesman Little Gary Patel still detained at Her Majesty's pleasure, the ever-resourceful sales staff of PhoneShop Sutton are feeling the pinch and something has to be done.

As Ashley and Jerwayne come to terms with the fact that they are getting older, Lance fumes that a training day has been dumped on him at the last minute.

A blast from Janine's past forces Christopher into a very uncomfortable position, while Jerwayne deals with his furious ex-girlfriend. Elsewhere, Lance tries to take advantage of PhoneShop Sutton's new-found fame.

When Christopher comes into some money, cash-strapped Lance can't believe his good luck - things must be on the up. They're not, and Lance is forced into aiding and abetting Jez's latest charity scam.

As a 'Personality Greeter' is added to the staff roster, and a busking saxophonist vies for Janine's affections, Ashley realises a lifelong ambition.

Feeling sidelined and unloved, Christopher is offered a new sales job by headhunter Dean Bisk, while Ashley and Jerwayne find themselves drafted into Razz Prince's Elite Selling Krew.