Ward 17 is under threat of closure, and Terri is forced to get by with limited means. The aftermath of the shooting still hangs like a dark cloud over everyone's head.

Terri begins the fight to save Ward 17. Regina plays cupid and spends the whole day making sure Terri can't back out of her date. Charlotte's nose is out of joint when a new young resident beats her to a diagnosis.

A Bucks' night prank goes horribly wrong for the Groom and Sterlo - his best man. Paula agrees to Michael having informal access to their son, Max. But Michael begins to subtly use the situation to turn the screws on Luke and Paula's relationship, whilst endearing himself to Max. While everyone thinks Sophia is Charlotte's estranged lover their real relationship is much closer. When a medical emergency throws everyone together - their personal and working relationship is put to the ultimate test.

Opinions are split over the treatment of a paedophile, who has been admitted to All Saints following a violent assault. Some nurses refuse to assist in the surgery that will save the man's reproductive organs. Sophia and Charlotte find a family dispute reflects their own situation.

Luke and Paula face their final decision as Michael makes a play for the family he wants. Sophia's lonely heart and her feelings for Vincent are revealed when she bonds with a patient who has an appointment to marry a man she met in an internet chatroom. Terri and Julia clash when Julia transfers Nelson off Ward 17.

Nelson finds himself in emotionally difficult territory when a child, on her bike, shoots out in front of his car and ends up in ICU. Jack deals with a patient who wants a reversal of a tubal ligation ... without her husband's knowledge. Things reach boiling point for Nelson, when Terri turns up on his doorstep, urging him to open up to her - but he takes things too far and immediately regrets his actions.

Terri and Nelson find it tough to get past recent history. With help from Von and Nelson, Matt struggles to overcome a serious injury on what should be the best day of his life.

Nelson helps a young man confront his mother while attempting to confront his own drinking problem. Sophia nurses a menacing criminal. Charlotte and Von uncover a young woman's secret.

Terri is forced to face her mortality when she is diagnosed with a rare tumour in her heart. A man with a STD deceives his fiancee regarding his condition. Charlotte, prompted by Sophia, takes matters into her own hands, clashing once more with Dr Alison Newell, this time with unexpected consequences. A terminally ill young man confronts his fear that his girlfriend only stays with him out of pity.

Terri undergoes open heart surgery to discover if her heart tumour is cancerous. The permanent closure of Ward 17 heralds the end of an era and generates much uncertainty among the nursing staff. Charlotte gets a heart-stopping induction into emergency medicine.

The remaining staff of ward 17 have a baptism by fire in the emergency department, which is run by the hard-nosed Bruce Campion. Sophia leads the charge for changes, only to find herself Bruce's first victim. Terri shares a room with a troubled patient, and teaches Jack a lesson or two.

Paula has to decide whether to go to the States with Luke as Terri prepares to come back to work and face the challenges presented by both her new boss and Jack Quade. Charlotte has an unusual decision to make and Scott and Alex discover that luck can be a fickle thing.

It's Terri's first day in Emergency ... a new environment, a new position and a new boss, she is at ground zero.

A senseless act of violence sees a Chinese boy left a potential organ donor - but no-one is keen on the way they have to get permission. Frank fights to do the non politically correct thing when he believes a Down's Syndrome mother should abort her child at her grandfather's behest.

Alex witnesses a shooting, and must make a moral choice which could affect the rest of his life. Charlotte's professionalism is cast into doubt when a patient's grieving parent threatens litigation. Terri continues to attract the attention of a much younger man.

Tempers flare and the staff are put to the test when a contamination scare sees them all locked into the Emergency Department. Terri finds herself looking at Jack in a new light as he rises to the challenge.

Sterlo resorts to desperate measures when police are called into investigate the theft of prohibited drugs. Terri and Jack deal with the awkwardness of ""the morning after"". Charlotte refuses to let Frank ruin the after-glow of her blossoming romance with Megan.

Charlotte treats a little girl who needs a bone marrow transplant and faces the difficult situation of keeping a secret - her father is not her biological father. Jack treats Josh, a ten year old with a mystery illness and absent parents. Sterlo collapses in the street with an infection from a dirty needle.

Scott's demons are brought to the surface when the ambulance service is troubled by a serial hoaxer. Charlotte has to deal with a woman who blames her for the death of her son.

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Vincent conflicts with a superior over the treatment of a young boy. A conference at the hospital has ramifications for everyone.

Charlotte finishes her relationship with Addy when she makes a life-changing decision. Terri finally discovers the source of Frank's ongoing bad mood, but not before Frank and Jack almost come to blows in the middle of Emergency. Cate relives a painful memory when she watches one man give his life trying to save another.

Families in crisis give both Frank and Charlotte pause for thought about their own domestic situations. When a badly beaten young woman is brought into the E.D. a whole family is torn apart. The traumatic events have particular resonance for Frank Campion, who is having increasing problems with his own daughter, and for Charlotte, who is desperate to have a child of her own.

A tragic multi-vehicle accident unexpectedly brings people on different life trajectories together. Terri's offer to assist Frank in his personal crisis is met with resentment and rejection.

A homeless man's injuries bring Terri and Jack into conflict. Scott and Cate have to deal with more than a robbery when the Ambulance is burgled. Jessica is disillusioned, when Dan turns out to be a very red blooded boy. Vincent is concerned about a surgeon's eccentricities.

Vincent elects to spend the weekend with Grace at her home, partly to help, partly because of the growing feelings he has for her. But he gets a reality check from a young patient and with a bit of his own investigation realises that Grace and her father are not the angels he perceived them to be.

Terri fights to save the life of a pregnant woman and her unborn child. Jessica wrestles with the demons of post-traumatic stress. Charlotte's search for a semen donor threatens to destroy her newfound happiness with Addy. Cate accuses Scott of being jealous of sexy new 'ambo' Nigel.

The day in the life of Emergency through the eyes of a television crew brings out egos and reveals personal tensions in both staff and patients; leaving Terri to face a big decision about her future in the Department.

Various couples in the ED are at odds with each other - Terri and Jack are on the rocks following Nelson and Frank's discovery of their affair. Scott is shocked when he finds that Cate has requested a new partner. When a prison van is involved in an accident, Jessica bonds with an injured nurse, bringing her into conflict with Dan who's concerned she's getting too emotionally involved with her patient, while Von nurses a murderer who must face his mortality, leading to tragic and shocking revelations for all involved.

Terri's relationship with Jack looks too broken to fix as she takes over from Nelson as NUM of Emergency. When Jack intervenes on Jessica's behalf when she has a minor dispute with Terri, Terri resents Jack's interference and the end of their relationship is nigh. Regina is finding it difficult to cope with the new pressures she faces in ED. Von is affronted when her sister is brought into the ED by her daughter, believing it's all a trick for them to reconcile. Scott reports new 'Ambo' Mac for breaking protocol and earns the displeasure of his colleagues after Mac heroically saves a worker with severe burns.