Shawnon Bellah, chief operating officer at Crest Foods Inc. and franchisor of Nestle Toll House Cafe by Chip, fails to meet her own customer service requirements when she is undercover.
Shawnon Bellah, chief operating officer at Crest Foods Inc. and franchisor of Nestle Toll House Cafe by Chip, fails to meet her own customer service requirements when she is undercover.