Kathleen, an elderly lady who lives alone in a high rise building needed to renovate her bathroom to make it handicap accessible. A degenerative illness had necessitated the use of a wheelchair. After a year of renovations and two different companies, Mike arrives to find that the bathroom is nothing but a concrete shell- the last contractor tore out all their work before leaving. Mike makes it right, and then transforms the rest of the apartment into a wheelchair friendly space.
