Dick has hoarded out his girlfriend's Pomona, California home, to the point that the two of them can no longer live in it. They face financial ruin if they can't shed their current apartment rental and get back into Sandy's home. Karen started hoarding after the tragic suicide of her oldest son. However, her young grandson now lives in her Albuquerque, New Mexico home and the neighbors have been making calls to child protective services due to the state of the property.