The inside story of the decline of Qantas. Current and former staff talk about ruthless cost cutting and a divide and conquer culture. An airline in damage control, beset by customer complaints and a demoralised workforce.
The inside story of the decline of Qantas. Current and former staff talk about ruthless cost cutting and a divide and conquer culture. An airline in damage control, beset by customer complaints and a demoralised workforce.