General contractor Tom Silva heads to New York's "lower east side" to help a pair of apartment-dwellers install a new vinyl floor. Then Tom, along with plumbing and heating expert Richard Trethewey, landscaping contractor Roger Cook and host Kevin O'Connor ask, "What is it?" Then, up in the loft, Richard shows Kevin a few ways to prevent plumbing pipes from freezing in the winter and the proper way to thaw pipes if they do freeze.
